Before the coronavirus pandemic struck in March, many Florida small businesses had high hopes for a fruitful year. But like a storm cloud, COVID-19 enveloped the business community, grinding small businesses across the state to a halt. Facing the dire prospect of closing for good, many small businesses and not-for-profit organizations eagerly awaited emergency state and federal funding. Yet, as funding became available, small businesses faced a daunting new challenge—navigating the application process. More